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FAQs

1. Will I need a referral?

2. Can I claim back on my private health insurance?

3. Do you have HICAPS facilities?

4. Will my psychology sessions be covered by Medicare?

5. Can I use my private health insurance and Medicare referral together?

6. What is the duration of each session?

7. What is the cost of each session?

8. How often do I need to come?

9. How do I get to LifePsyche using public transport?

10. Is there parking available?

11. Are you open after hours and on weekends.


 

1. Will I need a referral?

You do not require a referral to see a LifePsyche practitioner if you are self-funding the session or being funded by your private health fund (e.g. BUPA). However, if you wish to claim psychological rebates through Medicare you will need to see your GP, psychiatrist or paediatrician for a referral to a psychologist, or allied health professional. Medicare will not accept your claim without the relevant referral information from a medical practitioner. See Medicare FAQ #4, below, for further information. In all cases, rebates from Medicare and private health funds do not apply to services provided by interns.

 

2. Can I claim back on my private health insurance?

Private health fund plans can provide rebates for psychological, dietetic and other health services. You are advised to check with your health fund about your eligibility requirements for psychology and other health services before attending an appointment.

 

3. Do you have HICAPS facilities?

Yes, we have HICAPs facilities. HICAPS is an electronic health claiming and payment system. You can claim immediately after your psychology / dietetic treatment without having to make a separate trip to your health fund or Medicare.

 

4. Will my psychology sessions be covered by Medicare?

As mentioned in FAQ #1, if you wish to claim psychological rebates through Medicare you will need to consult your GP, psychiatrist or paediatrician for a referral to a psychologist. To claim a Medicare rebate for other allied health services you will also need to also consult your GP for a referral. Medicare will not accept your claim without the relevant referral information.

If you which to ascertain your eligibility for psychological services under Medicare’s Better Access to Mental Health it is advisable that you book a long session with your treating doctor. Your doctor will conduct an assessment to determine if you have a diagnosed mental disorder (see list below) that will allow you to access psychology services through Medicare.

  • Mood disorders
  • Depression
  • Bipolar disorder
  • Anxiety disorders
  • Phobias
  • Generalised anxiety disorder
  • Post-traumatic stress disorder
  • Panic disorder
  • Obsessive Compulsive disorder
  • Mixed anxiety and depression
  • Psychotic disorders including schizophrenia and drug-induced psychosis
  • Adjustment disorders
  • Unexplained somatic complaints
  • Conduct disorder
  • Attention deficit disorder
  • Bereavement disorder
  • Eating disorders
  • Alcohol use disorders
  • Sleep problems
  • Sexual disorders
  • Enuresis (non-organic)ther mental disorders

(sourced from the Department of Health and Ageing – www.health.gov.au)

Medicare rebates for mental healthcare plans are as follows:

  • Services provided by a general registered psychologist attract a rebate of $84.80 (hour session);
  • Services provided by a clinical psychologist attract a rebate of $124.50 (hour session) or $84.80 (30 min session)


Note: Rebates from Medicare do not apply to services provided by intern psychologists.

For further information you can download the Australian Psychological Society Medicare Fact Sheet >>

 

5. Can I use my private heath insurance and Medicare referral together?

No. You cannot use both your Medicare referral and private health to rebate on the same session.

 

6. What is the duration of each session?

The Australian Psychological Society promote a 50-minute hour. The final 10 minutes is used to finalise notes, to perform administrative tasks, to take payment and make ongoing appointments. Both initial dietetic and initial psychology sessions are for a 50-minute hour. Follow-up sessions can be one hour or ½ hour. In most cases, all psychology sessions are for an hour.

 

7. What is the cost of each session?

LifePsyche  Schedule of Fees (individual)

Consultation

Duration

Fee

Initial Psychology, Dietetic

1 hour

$200

Review Psychology, Dietetic

1 hour

$200

Review Psychology, Dietetic

½ hour

$120

Review Dietetic

¼ hour

$65

See FAQ 4 for Medicare rebates and contact your health fund to obtain information on health fund rebates. Rebates will reduce your total payment.

 

8. How often do I need to come?

Starting well is the cornerstone of therapy. This usually involves an initial intensive treatment period of weekly sessions followed by longer time periods between sessions ranging from fortnightly to monthly, or more during the maintenance period.

Session frequency and number are dependent on the presenting issue, your needs and your constraints (e.g., time, money, children etc). Your therapist will discuss best practice options with you based on your situation.

 

9. How do I get to LifePsyche using public transport?

The 210 bus stops at the side of the LifePsyche building – Bus Stop #29, Hume Street,  on McIlwraith Avenue, Norman Park. Walk around the corner and the first door is LifePsyche (60 Hume Street, Norman Park).

Norman Park train station is a 10-15 minute walk. For more information refer to the location map on the contact page of this website.

 

10. Is there parking available?

LifePsyche is located in a small commercial strip in residential suburbia. Hence, off-street parking is plentiful. There is a 2 hour parking limit on the side of the street immediately in front of LifePsyche. All other areas offer unlimited parking.

 

11. Are you open after hours and on weekends.

Yes, we work till 6pm most evenings and also on every second Saturday until mid-day or mid-afternoon.