What you need to know & prepare for before your appointment (s)

Your appointment will be confirmed by email or SMS. A 1-hour session includes 50 minutes for assessment/consultation and 10 minutes for debriefing, setting homework, taking payment, and finalising notes. For complex cases or conditions, we conduct 90-minute initial assessment sessions. You will be asked to complete the online New Client Intake & Consent Form before your first session.

The following information is provided about your appointment:

Date & Time:

Address: 60 Hume Street, Norman Park (Cnr McIlwraith Avenue)

Cost: Our health practitioners have different price points. Refer to the fees page.

Rebates: If you are referred on a Medicare-rebated Mental Health Care Plan by your GP, your rebate will be $128.40 if you are consulting a clinical psychologist, or $87.45 if you are consulting a registered psychologist. Rebates are processed on the day of service into your bank account if you have an active referral. To receive this rebate you must have an Eftpos card to accept the rebate into your bank account. Once you reach your safety net your rebate will increase.

If you are referred on a Medicare GP Team Management Plan your rebate is $53.80.

If you are a member of a private health fund you will be eligible for a rebate if you are covered for psychological and/or dietetic services. As this varies, depending on your cover, we suggest you contact your health fund to determine your rebate eligibility.

Parking: Free off-street parking is available

New Client Intake and Consent Form: This must be completed prior to your first session.

If you have any questions about any of the information provided, please contact LifePsyche 3843 1750 before your appointment.

Privacy Policy: LifePsyche’s Privacy Policy is available on our website.

Cancellation Policy:  If, for any reason you need to cancel or postpone your appointment:

  • if you provide less than 24 hours notice, and we cannot fill your allocated time you will be charged the full fee;
  • if you provided 24-48-hours notice, and we cannot fill your allocated time you will be charged 50% of the full fee.
  • If you provide more than 48 hours notice a cancellation fee will not apply

Reception Hours:

  • Tuesday: Thursday: 10:00am – 5:00pm
  • Fridays: 9:00am – 1:00pm

If you need to contact reception outside reception hours, SMS 0428 600 729